Clear terms for a clear service.

This draft describes the intended rules for using Orderly. It is not legal advice and will be reviewed by counsel before production launch.

1. The service

Orderly provides tools for sellers to collect, organize, track, and report orders submitted through a seller’s shareable link. Orderly is not a marketplace, payment escrow service, delivery company, or guarantor of a buyer’s payment or conduct.

2. Accounts

Sellers must provide accurate account information, keep credentials private, and tell us promptly if an account may be compromised. One account holder is responsible for activity carried out through the account.

3. Acceptable use

You may not use Orderly for unlawful goods or activity, fraud, harassment, unsolicited bulk messaging, unauthorized data collection, or attempts to disrupt or access another account or system.

4. Orders and buyer data

Sellers are responsible for the products, prices, delivery promises, refunds, taxes, and communications connected to their orders. Sellers must have a lawful basis to collect and use buyer information and must provide any notices required by applicable law.

5. Plans and payments

Paid plans, limits, billing dates, taxes, cancellation rules, and renewal behavior will be shown before purchase. Payment processing may be handled by a third-party provider. We may restrict paid features when a payment fails, subject to the final billing terms.

6. Availability and changes

We will work to keep Orderly available but cannot promise uninterrupted service. Features may change as we improve the product. We may suspend access for security, abuse, non-payment, or legal reasons.

7. Contact

Questions about these draft terms can be sent to hello@orderly.app.